Top 13 LogRocket Alternatives for 2023

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If you’re a SaaS company looking for a bug-monitoring tool, you’ve likely heard of LogRocket.

Since its formation in 2015, it's become an increasingly popular tool used by some of the world's biggest websites and software developers. But it’s not the only tool on the market, and it might not have the functionalities (or pricing) to fit every business.

That’s why we’ve put this article together. Below, we’ll go through 8 alternatives to LogRocket (including Bugpilot) and walk you through their most important features so you can make the best choice for your business. Let’s get started.

What Is LogRocket?

LogRocket is an error monitoring software designed to help software teams debug and troubleshoot web and mobile applications. It blends session replays, error monitoring, and product analytics so product and development teams can enhance their app's user experience.

Key Features

Session Replay: Gain valuable insights into your user experience across your web and mobile apps by retrieving a visual representation of the user’s session.

Frontend Performance Monitoring: Track page load times, CPU/memory usage, browser caches, and more to improve conversion rates and engagements.

Product Analytics: Track vital metrics to evaluate product performance.

Error Tracking and Issue Management: Grasp major issues affecting your users by keeping tabs on JavaScript errors, network disruptions, etc.

Pricing

LogRocket offers four pricing models, ranging from a free plan to an enterprise package. The free and team packages provide the same LogRocket key features and privacy controls.

But, the free plan is limited to 1,000 sessions per month, while Team ($99/month) offers between 10K and 50K sessions monthly. You can get more sessions and advanced features with the Professional ($460/month) and Enterprise plans.

Why Look for Alternatives?

Unintuitive UI

LogRocket’s user interface could use some work, as it’s a common complaint amongst the platform’s users. Users mostly comment on the slow loading times and difficulty finding specific information. This can be incredibly frustrating if you’re looking to find and resolve issues quickly.

Poor Data Visualization

LogRocket provides you with relevant product analytics to help you make informed decisions. But, the tool can’t produce attractive and meaningful data visualizations for users. So, you may find it hard to make sense of the analytics while managing bugs.

No Live Chat Support

LogRocket doesn’t offer live chat support for customers. It means users can’t get immediate responses to questions and queries, which creates more problems when they experience tech issues with the tool.

Lack of Data Privacy and Security

LogRocket users concerned about their data's security may want to explore other options offering tighter data security. They may also choose solutions that allow them to host their data on their own servers, giving them greater control over their sensitive data. This is vital to remember when looking for LogRocket alternatives.

Scalability

Scalability is another factor to consider while selecting a LogRocket alternative. As a company grows, its logging and monitoring requirements may shift. In such instances, consumers may prefer options that can quickly adapt and extend to meet the changing needs of their organization.

Criteria to Consider When Choosing Logrocket Alternatives

So, what should you consider when choosing alternatives to LogRocket? Here are seven factors that can help you find the ideal product to achieve your goals:

Business Objectives

Like any other IT investment, your analytics platform should meet your present and future business needs. Begin by determining your business objectives and what you hope to achieve. Then, map these objectives into particular analytics targets.

Pricing

Before selecting an analytics tool, consider whether you have the time, money, and know-how to build and maintain your analytics system. You should be aware of all costs associated with your analytics choices, such as subscription fees, prospective growth expenses, and any hidden fees.

Different analytics systems charge you in different ways. Look for a platform with a pricing plan that fits your budget and needs. Also, see whether they provide a free trial so you may test the product before purchasing.

Features and Integrations

Be sure to check whether the alternative integrates with the tools you use and has the necessary features. With standalone solutions, you have some options, but integrated solutions allow you to access analytics from applications that your people are already familiar with.

You need to understand how your analytics platform will integrate with your present systems and third-party data sources. For instance, a product like Bugpilot is the best choice if you want a platform that integrates with Jira.

Bugpilot automates the most expensive parts of the bug resolution process, making it more affordable and convenient. Plus, Bugpilot integrates with several tools SaaS teams already use for error detection, such as Intercom, Zendesk, Jira, Trello, Notion, and Sentry.

UI and Visualization

Self-service analytics should have an easy-to-use interface that can accommodate various user types. Even non-technical users must find it simple to use and understand dashboards and reports.

Customization

Because every organization has different needs, you must choose an analytics product that suits those needs. Consider a platform that provides custom events and attributes to let you personalize your preferences.

Analytics

Your analytics application must recognize patterns in data and predict future trends, events, and outcomes. It must go beyond simple mathematical calculations and generate contextualized insights, allowing you to build advanced statistical models and future-proof your business.

Privacy and security

You must assess the security of your analytics provider and vendor to ensure the required safeguards are in place to protect your data. A suitable alternative platform should have a clear data privacy and security policy. It must be transparent about its data collection practices.

13 Best LogRocket Alternatives

With so many alternatives to LogRocket out there, it could be confusing to select the perfect product for your software needs. Here’s a detailed list of the 13 alternatives to LogRocket based on their features, functions, and more. Let’s get into it.

Bugpilot: Best Bug Reporting Tool For Saas

LiveSession: Best Analytics & Session Replays Software

Jira: Best Issue & Project Tracking Software

Smartlook: Best Product Analytics & Visual User Insights Software

Userback: Best Visual User Feedback Platform

Mouseflow: Best Behavior Analytics for Optimal Website UX

YouTrack: Best Project Management for All Teams

FullStory: Best Web-Based Digital Intelligence Platform

Datadog: Best Performance Monitoring Tool for IT and DevOps teams

Dynatrace: Best AI-powered Analytics and Cloud Administration Software

Glassbox: Best Customer Experience Analytics Tool

New Relic: Best Cloud Services Monitoring Platform

Hotjar: Best Behavior Analytics Software for Ideal User Experience

#1: Bugpilot - Best Bug Reporting Tool For Saas

Bugpilot is an intelligent SaaS platform that helps you deal with user-facing bugs easily.

Nothing dampens user experience more than a bug, so Bugpilot helps automate part of the bug-fixing process, allowing your product and development teams to deal with them much sooner.

You can also integrate Bugpilot with your favorite tools like Jira, Zendesk, Trello, and more.

Key Features

User Frustration Monitoring: Intelligently detect users’ frustration by tracking JavaScript errors, failed network requests, rage clicks, error clicks, and other critical UX issues.

Technical Bug Reports: Automatically capture bug reports that include data about the user's actions, browser info, and more.

Bug Reporting Widget: Allow your users to report issues directly from the app without leaving the page or opening a support ticket.

Integrations: Fix your bugs faster by bringing your best tools, such as Jira, Norton, etc., into one place.

Team collaboration: Double productivity and efficiency by collaborating with product teams, developers, and customer support.

Pricing

Bugpilot has a budget-friendly pricing plan starting at $14/month/3 users. It comes with a good range of features, like the bug reporting widget, Sentry and GitHub integrations, help desk integrations, and much more.

For more advanced features, you can opt for the Team plan ($49 month/ 5 members) or the Enterprise package ($499/ month/unlimited users). Each plan has a 14-day free trial, so why not start with the basic plan to see what Bugpilot can do for your SaaS business?

Pros

Bugpilot AI checks for hidden bugs fast

End-to-end encryption to secure data

Custom integrations with several tools like Jira

Priority support to ensure users get all the help they need

Cons

Relatively new platform

#2: LiveSession - Best Analytics & Session Replay Software

LiveSession is a product analytics software platform that empowers you to evaluate users' behavior, identify bugs, and improve UX. You can use the tool’s session replays to grasp users' activity on your website to improve their experience and double your conversion rates.

Key Features

Engagement score: Save time by watching sessions with the most user activity.

User journey: Improve your sales funnel by viewing the user’s journey as they interact with your website.

Mobile device analysis: Collect and analyze insights about your website visitors.

Pricing

LiveSession offers four pricing models, with the Free plan limited to 1000 sessions, including heatmaps, etc. More advanced features are available with the Basic plan ($65/month/ 5000 sessions) and the Pro package ($99/month/10 000 sessions). You have to contact the vendor if you want the enterprise solution.

Pros

Great user interface and easy-to-use

Secure data and strict privacy settings

24/7 customer support

Cons

Limited technical documentation

#3: Jira - Best Issue & Project Tracking Software

If you’re looking for nifty project-tracking software for agile teams, Jira is your best bet.

As a software development tool, it encourages product teams to collaborate via chat, email, and a mobile app. You can organize your team’s tasks and issues and prioritize them to zero in on the most important activities.

As a result, your team can triple its productivity by spending more time developing exceptional applications.

Key Features

Team Collaboration: Double productivity and efficiency via the app’s collaboration tools.

Bug Reporting: Analyze and share user and team reports and comments to drive growth.

Kanboard: Visualize tasks to see your and your team's progress.

Pricing

You can kick off your project with a Free plan that is limited to 10 users per month. Advanced packages include the Standard ($77.50/month), the Premium ($152.25/month), and the Enterprise plan (pricing upon request).

Pros

User-friendly interface which is easy to navigate

High-quality support on standby

Understandable bug reports

Cons

Limited number of integrations

#4: Smartlook: Best Product Analytics and Visual User Insights Software

Smartlook is a software platform that provides qualitative and quantitative analytics about users' interactions with your website. You can understand why users aren’t using specific features through visitor recordings and heatmaps. Its automatic monitoring and conversion funnels show real user behavior to help you resolve their pain points faster.

Key Features

Digital Analytics: Get accurate web analytics to grasp your customer’s behavior and make informed decisions.

Engagement: Understand customers’ engagement rate in terms of page views, average session length, and amount of scrolling.

Conversion Funnel: See the number of users who take a specific action.

Pricing

Get started with a free plan (3,000 monthly sessions) plus basic product analytics, etc. Or take the Pro plan ($55/month/5,000 sessions) with more advanced product analytics. You can customize your pricing with the Enterprise package, which comes with unlimited users and project add-ons.

Pros

Qualitative analytics help teams make better prioritization decisions

Easy to set funnel with custom events and URLs

Provides useful information on the user’s behavior on a website

Cons

Application filters may not work

Heatmaps may miss vital analytical data

#5: Userback - Best Visual User Feedback Platform

Userback is a bug-tracking and visual feedback application that automates, simplifies, and organizes users’ feedback. Product teams can gather responses from users to monitor and fix issues inside their apps. Use the tool’s in-app videos, annotated screenshots, console logs, and more to understand your data.

Key Features

Feedback and Collaboration Tool: Use the feedback widget to get client responses and make proper adjustments.

Integration: Centralize your work and information by integrating the software with several platforms.

Screen annotation: Get more valuable insights into users via their notes and scribbles on video and screen grabs.

Pricing

Take advantage of the tool’s three pricing policies. Start with the Startup plan ($59/month/10 users) or choose the Company plan ($119/month/15 users). The Premium package ($217/month/25 users) has more advanced features, like developer tools.

Pros

Comprehensive feedback from clients

Easy-to-use features like annotation, video recordings, etc.

Works well with WordPress sites and is easy to install

Cons

Github integration may not work perfectly

#6: Mouseflow - Best Behavior Analytics for Optimal Website UX

Mouseflow is a platform that provides meaningful analytics about users' behavior to help optimize website experiences. Product managers, UX specialists, digital marketers, SMEs, and large organizations can use the app to triple conversion rates.

Key Features

Conversion Funnel: Build customized funnels to understand where and why users drop.

Reporting Analytics: Use data to ace your lead generation and roll out feedback campaigns to solve your customers’ concerns.

Session Replay: Grasp your visitors’ issues by watching their sessions.

Pricing

Mouseflow has six pricing packages, and the free plan offers 500 recordings monthly. Other pricing models include:

Starter ($31/month/5,000 recordings)

Growth ($109/month/15,000 recordings)

Business ($219/month/50,000 recordings)

Pro ($399/month/150,000 recordings) plus more advanced features.

Pros

Live videos enable teams to watch users’ journeys on websites

Relevant metrics such as page views

Easy to set up heatmaps

Cons

Free version has limited features

Lacks mobile optimization

#7: YouTrack - Best Project Management for All Teams

YouTrack is a great project management application for agile teams to help them manage their projects effortlessly from start to finish. You can use the tool’s features, like agile boards, Gantt charts, time tracking, etc., to deliver sought-after products. It also improves your productivity by creating workflows, planning sprints and releases, and keeping your customers updated.

Key Features

Collaboration Tools: Enhance communication among team members via emails, Slack, and in-app Notification Center.

Task management: Monitor and manage projects of any size with ease.

Workflows: Take advantage of automation to simplify processes and reduce staff workload.

Pricing

YouTrack has two plans, including a free plan for small teams with between 1 and 10 users. You can also customize your pricing package according to the number of users. For example, 11 users would cost $44,40 on a monthly subscription.

Pros

Excellent task management support

Easy to assign tasks to team members

Useful and complete workflow functionality

Cons

Poor and confusing UI

May have bugs and glitches that affect project execution

#8: FullStory - Best Web-Based Digital Intelligence Platform

FullStory is a capable web-based platform that enables you to improve the customer experience. It helps you know your clients inside and out by tracking their activity as they engage with your website. The tool automatically records page views and clicks to help you see your users’ engagement.

Key Features

Engagement: Keep tabs on your users’ behavior by tracking page views per session, scrolling, average session length, and more.

Dashboard: View your analytics at a glance to get the full picture of your users.

Standard Even Tracking: Get all the relevant information regarding users’ standard actions.

Pricing

FullStory needs you to request a demo to get full pricing details on its four packages, including Enterprise, Advanced, and Business.

Pros

Click maps show where customers concentrate page by page

Session playback provides more details on users’ behavior

Valuable insights into customers through data analysis

Cons

Session images and icons don’t show customer sentiment

Not easy to set segments

#9: Datadog - Best Performance Monitoring Tool for IT and DevOps teams

Datadog is a performance monitoring and analysis tool trusted by IT and DevOps teams. It aids in monitoring servers, databases, and various technologies, providing vital insights into how they operate and keeping track of events and performance indicators, particularly in cloud services and infrastructure.

Key Features

Modern Application Performance Monitoring (APM): uses artificial intelligence to watch how apps work from start to end, allowing you to detect and fix problems faster, increase performance, and collaborate more effectively for a better user experience.

Deep Database Monitoring: Allows you to examine metrics and insights about your databases, making it easier to detect and fix slow and expensive queries. It also allows you to understand how resource constraints affect the performance of your database.

Sensitive Data Scanner: Assists businesses in remaining compliant with standards such as GDPR, HIPAA, and CCPA by locating and preserving sensitive data in real-time. It accomplishes this by scanning data and masking or redacting it according to predefined or custom rules.

Pricing

You can start using Datadog at zero cost with its Free plan.

For more advanced features, Pro ($15+/month) includes access to over 600 integrations and advanced dashboards. If you require even more capabilities, Enterprise ($23+/month) offers machine-learning-based alerts and administrative controls.

Pros

Advanced application performance monitoring

Great insights and alerting capabilities

Supports event stream and subscriptions

Cons

Lack of integration with IDE tools

Poor set of solutions for Microsoft Azure monitoring

Difficult to understand graph reports

#10: Dynatrace - Best AI-powered Analytics and Cloud Administration Software

Dynatrace is a game-changing platform that simplifies cloud administration and allows you to develop quicker and more securely. Its AI-powered and provides analytics and automation, making it easier to monitor and secure your systems. It employs causal AI to automate DevSecOps, providing your teams with the precise answers they require to succeed in the modern cloud.

Key Features

Infrastructure Observability: Discover diverse components such as hosts, containers, and network devices automatically and gain AI-driven insights for better understanding and problem-solving.

Digital Experience Monitoring: To optimize user experience and application performance across all digital channels, Dynatrace DEM provides Real User Monitoring, network-wide synthetic monitoring, and session replay.

Business Analytics: By linking critical metrics and data from our application performance and digital experience modules, you can employ real-time AI-powered solutions to solve business problems.

Pricing

Dynatrice’s pricing plans vary depending on various factors, such as the number of sessions, amount of synthetic requests, and the number of GiB hosts.

Monitoring features start at $0.00225 to $0.001 per session and synthetic request. Full-stack monitoring costs $0.08/hr for a GiB host, while Infrastructure monitoring costs $0.04/hr for any size host.

Pros

User-friendly UI

Real-time alerting mechanism

Advanced dashboards

Cons

Performance issues with some versions lead to lots of incidents.

Complicated pricing plans

Lacks troubleshooting capabilities

#11: Glassbox - Best Customer Experience Analytics Tool

Glassbox assists businesses in improving their customers' digital experiences.

It increases loyalty and growth with real-time statistics for mobile apps and websites. Glassbox uses AI-driven tools to empower teams from various departments to improve customer experiences and goods in a unified system.

Key Features

Web and mobile analytics: It enables you to analyze how people behave across channels and identify friction points. It also lets you switch between app kinds without losing data or using multiple tools.

Funnel Analysis: recording all digital events from online and mobile app sessions in real-time, making data analysis and use simple with user-friendly tools.

Digital Record Keeping: Keeps track of critical sessions automatically and makes them available as needed.

Pricing

Contact sales for accurate pricing info.

Pros

Responsive customer support

Constant feature updates

Page Finder is highly valuable

Cons

UI is a bit complicated

Interaction maps could perform better

Email templates need improvement

#12: New Relic - Best Cloud Services Monitoring Platform

Engineers benefit from full-stack observability throughout the software development process.

New Relic distinguishes itself with its unified data platform for metrics, events, logs, and traces, as well as rapid analytical tools that help you understand not just "what" happened but also "why" it happened.

Key Features

Cloud Services Monitoring: Easily keep track of the status and recent upgrades of popular cloud services. Take advantage of pre-built dashboards, dynamic alerts, rapid setup, and easy connection with over 100 services.

Open Data Collection: Integrates seamlessly with open-source telemetry tools such as Prometheus, StatsD, and JMX. You can use our SDKs or transmit data straight to our APIs to monitor your unique components and services.

Dynamic Alerting: Alerts based on qualities can be set up to respond to changes in your infrastructure, sparing you from constant reconfiguration.

Pricing

New Relic offers four pricing plans—Free, Standard, Pro, and Enterprise.

Each plan varies based on the number of platform users and the data you need to ingest monthly.

Pros

Has Anomalies Detector

Accurate error logging

UI organizes data in a relevant and easily understood way

Cons

Licensing plans keep changing

NRQL requires a feature to enable users to query from multiple tables\

Lack of integration of services such as RDS

#13: Hotjar - Best Behavior Analytics Software for Ideal User Experience

By offering behavior analytics and feedback data, Hotjar is a powerful tool that helps organizations obtain a better understanding of their customers.

It enables businesses to observe how consumers engage with their websites or apps, allowing them to understand what works well and what needs to be improved. Companies can use Hotjar to empathize with customers and make informed changes to their digital products or services.

Key Features

Heatmaps: Heatmaps indicate user interactions such as clicks, scrolls, and motions, allowing you to confidently detect and address issues to enhance conversions.

Recordings: Real-time recordings of users accessing your website allow you to make on-the-fly changes. These recordings contain information about user activity, such as clicks, mouse movements, page exits, and rage clicks.

Pricing

Hotjar Observe is Hotjar’s answer to LogRocket, which features four plans. Basic is free and offers core features, including unlimited heatmaps and recording of user sessions.

Plus ($32/month) comes with increased tracked sessions and responses. For more advanced requirements, there’s Business ($80/month). Scale ($171/month) includes funnels, trends, and console tracking. Each plan varies based on the number of tracked daily sessions, monthly responses, and core features.

Pros

Highly reliable for performance monitoring

Responsive and friendly customer support

Has the ability to track user sentiment over time

Cons

Inability to use the heatmap functionality for the email signup popup

Not easy to set up

Session recordings could have more filtering options and auto-detection of rage clicks and UX issues

Harness the Power of These LogRocket Alternatives

Want a LogRocket alternative to detect and fix bugs faster and improve the user experience?

Bugpilot is a great platform for your SaaS business to automate the entire bug resolution process. No more manual tasks and bug hunting. Give it a try today by starting a 14-day free trial without hassle